Concept direction

Make the first renovation enquiry feel as calm as the finished home.

A mobile-first enquiry path for No Ordinary House: visitors can describe what feels stuck in their home, save the key details, ask common questions, and continue through a simple WhatsApp handoff.

View enquiry flow FAQ layer
No Ordinary House

Renovation enquiry

What should feel calmer, lighter, or better connected?

Share the room, timeline, budget band, and the biggest daily frustration.

Project type Ground floor rework
Main need Light + flow
Continue on WhatsApp with saved enquiry details
N London

Local renovation enquiries routed into one clean intake path.

404

Current contact route checked as unavailable, so mobile visitors need a clearer next step.

1 log

Every new enquiry, status, note, and follow-up reminder captured simply.

Lead path

Keep the studio feel, remove the dead end.

The existing site language is quiet and focused. This layer keeps that tone but adds a practical route for homeowners who are browsing from their phone and ready to ask about a renovation.

  1. 01

    Guided project snapshot

    Room, postcode, timeline, budget comfort, and the one thing the home needs to solve.

  2. 02

    WhatsApp click-to-chat

    The visitor opens a prepared message with their enquiry summary. The studio receives context without a long form.

  3. 03

    Status and reminder tracking

    New enquiry, replied, consultation booked, proposal sent, and follow-up reminders in a simple lead log.

Renovation fit

Help homeowners self-select before they ask for a call.

Rethink

Layout and flow

For homes where rooms work individually but daily movement feels awkward or dark.

Refresh

Calmer surfaces

For clients who need materials, lighting, storage, and finish decisions made easier.

Renovate

Connected works

For larger projects where discovery notes, next steps, and follow-ups should not live in scattered messages.

FAQ/chatbot concept

Answer the repetitive questions before the first reply.

Simple setup

A small lead system, not a heavy rebuild.

Mobile page, enquiry form, WhatsApp click-to-chat, saved lead details, status tracking, follow-up reminders, simple FAQ handling, and analytics.